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Privacy Policy

This is the privacy policy (the “Policy“) of the website JeffBet (the “Website“) operated by Progressplay Limited, of Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta (the “Company“,”We“,”Us“,”Our“).

The Company is committed to securing your Personal Data and your privacy. According to this commitment We will uphold the following principles:

It is important to Us that at all times you will have all of the information required in order for you to make educated decisions about the processing of Personal Data about you. For this purpose, We will make use of various techniques and measures aimed to provide you with relevant information about the processing of Personal Data about you, in the proper manner and timing.

Our complete privacy policy is intended to provide you with the widest understanding of the types of Personal Data collected by Us and the manner in which We process it. It is therefore vital that you will review it at the first possible opportunity and from time to time.

In addition, where We find that you are required to be provided with specific information, We will provide it to you in the appropriate time and place.

We will also be happy to answer any question you have and provide you with any clarification you require, subject to legal limitations. For this purpose, you can approach Our data protection officer according to the following details:

Data Protection Officer, Progressplay Limited

E-mail: dataprotection@progressplay.com

The purposes for which We can process Personal Data about you include, inter alia, the provision of Our products and services requested by you, enhancing the user experience in Our products and services, to improve Our products and services, to protect Our rights and interests, to perform business and administrative activity that supports the provision of Our products and services to Our customers and/or to uphold any legal and/or regulatory requirements. The entire list of the purposes for which We use Personal Data about natural persons is listed in section 7 in the Policy.

In addition, We will process Personal Data about you in order to understand your personal needs and preferences and provide you with personally tailored offers. You may request at any time that We will stop sending you personally tailored offers, and We will act according to such a request.

We apply significant resources in order to allow you to exercise your rights as a data subject. Therefore, you may approach Us any time you wish to review Personal Data about you, to have us amend it, erase it, cease using it for specific purposes or in general or that We will transfer it to you or to a third party, and We will fulfill your wishes in accordance with the law.

While We cannot promise absolute protection of the Personal Data about you, We can promise that We use and will continue to use a wide array of means and measures that are aimed ensuring that the Personal Data about you is secured.

Our Complete Privacy Policy

To What Does This Privacy Policy Apply?

This Policy describes what kind of Personal Data does the Company collect about natural persons, how does it collect it, use it, share it with third parties, secure it, process it etc. In this Policy, and reference to “Personal Data” is to any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or in combination with additional information that We have or that We have access to. In this policy, wherever We refer to the “processing” of Personal Data, We refer to any operation or set of operations which is performed on Personal Data, including the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Data Controller

The Company is the data controller in respect of the Personal Data about you. In addition, JeffBet (the “Partner”) is also a data controller in respect of the Personal Data about you; however, the rights of the Partner as a data controller in respect of the Personal Data about you shall enter into force only upon the termination of Our contractual relationship with JeffBet, at which time we shall cease to be the data controller.

Data Protection Officer

The data protection officer of the Company and the means to communicate with the data protection officer are: Data Protection Officer, Progressplay Limited E-mail: dataprotection@progressplay.com

When Do We Collect Personal Data About You?

We collect Personal Data about you whenever you use Our products and services, use the Website or Application, Our service channels and/or contact Us. In some instances, you will actively provide Us with the Personal Data, and in other instances We will collect the Personal Data about you from examining and analyzing your use of Our products and services and/or Our service channels.

No Obligation To Provide Personal Data To The Company And Its Implications

You are not obligated to provide Us with any Personal Data about you. However, in some instances, not providing such Personal Data will prevent Us from providing you with the products or services you request Us to provide you. Please see below a detailed description of such instances: …

What Personal Data About You Do We Collect?

Personal Data We collect upon registration: email address, first name, last name, gender, date of birth, physical address, city of residence, country of residence, zip code, phone number, mobile phone number, currency of account, language of account, occupation, publicly available data from the world wide web and social networks. …

The Purposes Of The Processing Of Personal Data And Their Legal Basis

The Company processes your Personal Data for one or more of the purposes outlined in this section and according to the appropriate legal basis. …

Your Right To Object To The Processing of Personal Data About You Where Such Processing Is Necessary For The Purpose Of The Legitimate Interests Pursued By The Company Or By A Third Party

Where the processing of Personal Data about you is necessary for the purpose of the legitimate interests pursued by the Company or by a third party, you have the right to object to such processing for this purpose by sending a notice to the following email address customersupport@instantgamesupport.com, unless We demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Your Right To Object To The Processing of Personal Data About You For Direct Marketing Purposes

The Company provides its customers with offers that are tailored for them specifically, in order to enhance and improve your user experience and the use of Our products and services, and in order to offer you with additional and new offers, products and services, including products and services of third parties. …

Transfer Of Personal Data To Third Parties

The Company shares Personal Data with companies within the group of companies of which the Company is a part, for the purpose of supporting the activities of the Company and the offering of the Company’s products and services. …

Your Rights in respect of The Personal Data About you

You are entitled to the following rights in respect of the Personal Data about you. The exercise of such rights will be via sending an email requesting to exercise your right to the following email address: customersupport@instantgamesupport.com …

Cookies

When you visit or access the Website and/or use Our products and services, a cookie file is installed on the device via which you visit or access the Website and/or use Our products and services. …

Retention Of Personal Data About You

The Company shall retain Personal Data about you for as long as is required to fulfill the purposes of the processing of the Personal Data as outlined in this Policy, or for a longer period as required according to the legislation, regulation, policies and orders that apply to Us. …

Transfers Of Personal Data To A Third Country Or An International Organisation

Personal Data about you may be transferred to a third country (i.e., jurisdictions outside the EU Member States, Iceland, Norway and Liechtenstein) or to international organisations. …

Protection Of Personal Data About You

We implement appropriate technical and organisational measures to ensure an appropriate level of security to Personal Data taking into account the risks that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data transmitted, stored or otherwise processed. …

Links To Websites of Third Parties

The Website and/or Application may provide links to websites and/or applications of third parties. …

Changes To This Policy

We may amend, from time to time, the terms of this Policy. Whenever We amend this Policy, We will notify you of such amendments by publishing the updated Policy on the Website and/or by sending you the updated Policy via email. In addition, when We make significant amendments to this Policy, We will endeavor to inform you about such amendments in advance of their coming into effect. Unless stated otherwise, all amendments will enter into force upon publication of the updated Policy on our Website or in the course of your first interaction with our services following such amendments, whichever occurs earlier.

Your Right To Lodge A Complaint With A Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of Personal Data relating to you infringes the General Data Protection Regulation (Regulation (EU) 2016/679).

Miscellaneous

No waiver by Us of any breach of any condition of this Policy shall be considered as a waiver of any preceding or subsequent breach of any condition of this Policy.

This Policy shall be governed by and construed in accordance with the laws of Malta and you hereby submit to the exclusive jurisdiction of the Maltese courts in respect of any disputes in connection with this Policy.

If any provision of this Policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be enforced to the maximum extent permissible so as to give effect to the intent of this Policy, and the remainder of this Policy shall continue in full force and effect.