Responsible Gambling Policy

Gambling responsibly is the path to enjoying casino games. This motto is threaded through everything we believe and do here at JeffBet. We want you to have fun playing games at our casino, exactly as intended.

Our responsible gambling policy outlines the measures we take to comply with the UKGC responsible gambling standards and help you keep safe while playing casino games on our site.

Our Commitment to Promoting Responsible Gambling

Our commitment is to do all we can to protect you and the broader public from the potential risks associated with problem gambling.

To this end, we will:

  • Perform our due diligence to ensure only eligible players can access our content.
  • Offer tips and guidance on responsible gambling best practices.
  • Provide players with the tools they need to play safely while on our site.
  • Provide clear instructions on how to contact professional bodies that can help, if necessary.

Tools to Play Safe

You can access safer gambling tools via our Bet Smart Hub to help you manage your account and gambling activities and ensure you don’t get too absorbed in play or go over your budget.

Deposit, Loss & Wager Limits

You can use our limit-setting tools for the following:

  • Restrict the amount of money you can deposit into your account each day, week, and month.
  • Set a loss limit to prevent yourself from losing more than you can afford.
  • Set wager limits so you don’t bet too much on a single game or wager.

It’s important to be realistic about your budget when setting these limits and ensure that if you were to reach them, this would not impact your day-to-day life.

Reality Checks

So you don’t get too absorbed in gameplay and lose track of time, set a reminder that will go off when you have reached your predefined time playing.

Session Expiry

Put a limit on how long you wish your playing session to last to ensure you don’t spend too much of your time gambling online. This will help you to avoid excessive gambling and missing important tasks.

Timeout

If you think you need to take a short break from your account, you can use this function to deactivate your account for up to 42 days. Taking timeouts can help you break habits from forming and give you time to consider your gambling.

Self-exclusion

You can choose to exclude yourself from your JeffBet account and all our associated casino brands for six months upwards. You can also choose to integrate with nationwide initiatives through GamStop.
Feel free to reach out to our customer service representatives if you would like to know more about this option.

How We Protect the Community

Age Verification

In accordance with UK law, we only allow individuals aged 18 or above to sign up for a JeffBet account. You must provide your date of birth and residential address at registration.

Due Diligence

If further verification is required, valid KYC (know your customer) documentation will be requested to verify your identity. This includes photo ID, such as your passport or driver’s licence, and proof of residential address, like a bank statement or utility bill.

Licensing & Regulation

We are fully licensed by the UK Gambling Commission to operate in the UK.

Help & Support

It’s important to seek help if you feel your gambling is getting out of hand. There are many resources and tools online, including community forums, or you can have live messaging conversations or phone calls with qualified professionals through a number of dedicated organisations.

Responsible Gambling FAQs

At JeffBet, we provide the tools for you to set deposit, loss and wager limits, fixed session times, and take timeouts or self-exclude from your account.
Visit the Account tab when logged in to your JeffBet account and choose Bet Smart to see and use our safer gambling tools.
If you think someone needs assistance with gambling, either you or they should contact the National Gambling Helpline or visit GamCare online.
Signs of problem gambling include spending too much time playing casino games, neglecting real-life duties, and spending more than you can afford.
Visit our Bet Smart Hub or contact our customer service agents via live chat or email at customersupport@instantgamesupport.com.